Terms & Conditions

These Terms & Conditions govern all bookings made with [Your Company Name] (“the Company”). By reserving or participating in any tour, you agree to the following terms.

1. Booking & Payment

  • All bookings are confirmed only after full or partial payment is received.

  • Prices are listed in [currency] and may vary depending on availability, season, and operational costs.

  • Clients must provide accurate personal information when booking.

2. Cancellation & Refund Policy

  • Customer cancellations:

    • 48+ hours before the tour: Full refund.

    • 24–48 hours before the tour: 50% refund.

    • Less than 24 hours or no-show: No refund.

  • Company cancellations:
    If a tour is canceled due to weather, safety concerns, or operational issues, the client may choose between a full refund or rescheduling.

3. Itinerary Changes

  • The Company reserves the right to modify itineraries due to weather, safety, local regulations, or unforeseen circumstances.

  • Wildlife sightings cannot be guaranteed.

4. Safety & Responsibility

  • All participants must follow guide instructions at all times.

  • The Company is not responsible for injuries resulting from failure to follow safety guidelines or from inherent risks of outdoor and marine activities.

  • Alcohol or drug use before or during the tour is strictly prohibited.

5. Client Responsibilities

  • Arrive at the meeting point on time. Late arrivals may result in loss of service without refund.

  • Inform the Company of any medical conditions or mobility issues prior to booking.

  • Carry valid identification and any necessary travel documents.

6. Personal Belongings

  • The Company is not responsible for loss, damage, or theft of personal items during the tour.

7. Weather Policy

  • Tours may be delayed or suspended if weather conditions are unsafe. Decisions are made in coordination with local authorities and port officials.

8. Liability

  • By participating in the tour, clients acknowledge and accept all inherent risks.

  • The Company’s liability is limited to the amount paid for the service.

9. Use of Images

  • The Company may use photos or videos taken during the tour for promotional purposes unless the client requests otherwise in writing.

10. Acceptance of Terms

Booking or participating in any tour signifies full acceptance of these Terms & Conditions.

Privacy Policy

Privacy Policy

Last Updated: December 4, 2025

This Privacy Policy explains how Paracas Premium Tours (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website or book any of our tours and services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name

  • Phone number

  • Email address

  • Identification number (if required by authorities for port or reserve access)

  • Payment details (processed securely by third-party providers; we do not store credit card numbers)

1.2 Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Process bookings and payments

  • Confirm reservations and communicate with you

  • Provide customer service

  • Improve our website and services

  • Comply with legal or safety requirements

  • Send updates or promotions (only if you have agreed to receive them)

3. Sharing of Information

We do not sell your personal information.
We may share information only with:

  • Payment processors

  • Local authorities (port control, Paracas Reserve, when required)

  • Service providers working directly with us to operate your tour

All third parties are required to protect your data and use it only for service-related purposes.

4. Data Protection

We take reasonable security measures to protect your information from loss, unauthorized access, or misuse. However, no online transmission is 100% secure.

5. Cookies

Our website may use cookies to improve navigation and personalize your experience. You can disable cookies through your browser settings.

6. Your Rights

You may request to:

  • Access the personal data we hold

  • Update or correct your information

  • Request deletion of your data (where legally allowed)

  • Opt out of promotional communications

Simply contact us at paracaspremiumtours@gmail.com

7. Retention of Information

We keep personal data only as long as necessary to provide our services or comply with legal obligations.

8. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Paracas Premium Tours
Email: paracaspremiumtours@gmail.com
Phone/WhatsApp: [+51 xxx xxx xxx]